Customer Service Representative - State Farm Agent Team Member
Full Time • Alma - MI
Responsive recruiter
Benefits:
- License reimbursement
- Bonus based on performance
- Competitive salary
- Dental insurance
- Flexible schedule
- Health insurance
- Opportunity for advancement
- Paid time off
- Training & development
- Vision insurance
ABOUT OUR AGENCY:
Our agency opened in 2019 and is a close-knit team of four focused on growth, accountability, and strong customer relationships. Before becoming a State Farm agent, I worked as a District Manager for Verizon Wireless, bringing leadership experience and a results-driven mindset into the agency.
I hold a B.A. and am currently pursuing a Master’s in Strategic Corporate Finance. Outside of work, I enjoy hunting, fishing, and spending time outdoors. I’m also a business owner and proud dog mom to three miniature dachshunds. I lead with a servant leadership mindset and focus on supporting my team’s success.
For our team, we offer strong personal and professional development opportunities, health, dental, and vision benefits, reimbursement for licensing costs, and a focus on work-life balance.
Our office culture is built on trust, accountability, and teamwork. We’re looking for someone who is hungry, driven, and ready to work hard while still having fun - someone who wants to grow and be part of a small, supportive team that pushes each other to succeed.
ROLE DESCRIPTION:
Our agency opened in 2019 and is a close-knit team of four focused on growth, accountability, and strong customer relationships. Before becoming a State Farm agent, I worked as a District Manager for Verizon Wireless, bringing leadership experience and a results-driven mindset into the agency.
I hold a B.A. and am currently pursuing a Master’s in Strategic Corporate Finance. Outside of work, I enjoy hunting, fishing, and spending time outdoors. I’m also a business owner and proud dog mom to three miniature dachshunds. I lead with a servant leadership mindset and focus on supporting my team’s success.
For our team, we offer strong personal and professional development opportunities, health, dental, and vision benefits, reimbursement for licensing costs, and a focus on work-life balance.
Our office culture is built on trust, accountability, and teamwork. We’re looking for someone who is hungry, driven, and ready to work hard while still having fun - someone who wants to grow and be part of a small, supportive team that pushes each other to succeed.
ROLE DESCRIPTION:
As a Customer Service Representative - State Farm Agent Team Member with Susan Smith - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.
We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.
RESPONSIBILITIES:
RESPONSIBILITIES:
- Answer customer inquiries and provide policy information.
- Assist customers with policy changes and updates.
- Process insurance claims and follow up with customers.
- Maintain accurate records of customer interactions.
QUALIFICATIONS:
- Communication and interpersonal skills.
- Detail-oriented and able to multitask.
- Previous customer service experience preferred.
Compensation: $40,000.00 - $50,000.00 per year
Do you want to work with someone who will help you achieve YOUR goals?
This busy insurance and financial services office has a passion to make a difference in the lives of others and better the community. Our team is comprised of results-oriented individuals that are serious about their development. If you want to work in an environment that is fun, challenging, and rewarding, then Susan Smith - State Farm Agent may be the right fit for you! If you're willing to work hard and you expect to get results from yourself and those around you, we want to meet you and talk about the opportunity we have for you. If you are self-motivated, possess an entrepreneurial spirit and have a desire to win and achieve results, please consider joining our team.
About Our Agency
- Our mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams.
- We help customers with their insurance and financial services needs, including Auto Insurance, Home Insurance, Life Insurance, Business Insurance, Health Insurance, and Renters Insurance.
- Our office is located in 7326 N Alger Rd, Alma, MI 48801.
- Our office is open M - F 9am to 5:30pm.
- We currently have 4 team members at our agency.
Apply now and let us put you on the path to success.
State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.
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